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Lost ~1600 (or more) scrobbles!

 
  • Lost ~1600 (or more) scrobbles!

    Today I noticed that it says 14,247 plays since 9 Dec 2006 on my profile page. But I had something like 15 800 or more!!! what's going on with this new last.fm? Fix it! There's no point in statistics when it's not accurate!
    • gil5 said...
    • User
    • 6 Sep 2008, 09:37
    I think i've lost around 500 in the last few days.
    • klusik said...
    • User
    • 6 Sep 2008, 10:49

    I have lost more than 6000 tracks!!

    www.last.fm/user/klusik ;) It is interresting... don't you anybody know why is it? Thanks ;)
    klusik
    jabber: klusik@gmail.com
  • is anyone going to provide some support?
  • Staff work M-F and are based in London. So they may not be available for comment until Monday sometime.

    I do know in the last two days there were some caching issues with some peoples track counters that fixed themselves.

    If things aren't back to normal by monday, bump the thread again for a little exposure.

    Note that your recent track pages have about 50 tracks/page and you have 318 pages which adds up to 15,000 plus. The scrobble data is not lost, just the track counter is off, so likely it is a simple cache issue and nothing to be concerned about.
  • I hope you are right...
  • me too
    i was about 18.800 or more and yesterday turn to 11,912 :S
    thats aint cool .. so they will fix the proplem ? and the tracks turn back ?
  • Sorry, no big worries, this is just a display issue - it happens sometimes that the counter "falls back" to an older value, which then corrects itself again after a while. Your counters should all be OK again now. :)
  • ooh thats good and my tracks back from little time .. thank yuw =)
  • thanks!
    • klusik said...
    • User
    • 7 Sep 2008, 13:15

    Releave ;)

    Thanks for information ;)

    Bye. R.
    klusik
    jabber: klusik@gmail.com
    • gil5 said...
    • User
    • 7 Sep 2008, 13:44
    Cheers!
  • I've lost like 300 plays :(
    How can i get them back?
    • wwwrack said...
    • User
    • 8 Sep 2008, 17:11
    i've lost about 10000 or more. and it's already monday :S
    when will it be fixed?
  • foreverautumn said:
    it happens sometimes that the counter "falls back" to an older value,


    Any reason for this happening on such a frequent basis? My count "falls back" 3-5 times a week and that is just the time I notice the figures falling back.
    • wwwrack said...
    • User
    • 11 Sep 2008, 01:45
    and nothing happened.....................................................................................
  • wwwrack said:
    and nothing happened.....................................................................................


    Well mine dropped another 2,000 since Wednesday night.
  • mine also dropped 200-300 tracks since yesterday.
  • lost about 4000.. more than a week ago! :(
  • Fixed

    Your counters should all be OK again now. The issue why this happens in the first place is being worked on - sorry for the inconvenience.
  • I've been stuck in the 31,000s for what seems like over a month, which is very much wrong. In fact, it seems like it keeps going backwards - soon I'll be in the 30,000s, yet I hit 30,000 months ago. What the hell is going on?
  • Bolshevized said:
    I've been stuck in the 31,000s for what seems like over a month, which is very much wrong. In fact, it seems like it keeps going backwards - soon I'll be in the 30,000s, yet I hit 30,000 months ago. What the hell is going on?

    Are you deleting anything from your library by any chance?
  • No, I don't think I've deleted anything at all from my library. I've deleted stuff before the site changed, but not after.
  • my counts are stuck at ~29.000 since a couple of months, same with my artist library which is stuck at ~1.990. it keeps counting for a while and then just pops back, i don't delete anything from my library.
    • md7 said...
    • User
    • 16 Sep 2008, 14:11
    I reached 50.000 on 30th of July. After two weeks of no scrobbling and with 500 tracks averaging a week, now I should have reached 53000 or something. Strangely I am still stuck at 50.400. This doesn't seem right. I hope it will get fixed soon.
    "If you accept one truth to the exclusion of all others, the truth becomes a falsehood, and you become a fanatic."
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