[Solution Here] Cannot Connect to Server Error - No Scrobbling

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- stuartsjm said...
- Subscriber
- 17 Nov 2007, 20:24
This might explain some of the problems, from Mr Audioscrobbler himself...

http://www.last.fm/user/RJ/journal/2007/11/17/576711/

I'm back up and running now also, so fingers crossed.

[quote][b][user]stuartsjm[/user][/b] said: This might explain some of the problems, from Mr Audioscrobbler himself... http://www.last.fm/user/RJ/journal/2007/11/17/576711/ I'm back up and running now also, so fingers crossed.[/quote]

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- DaSatsujin said...
- User
- 18 Nov 2007, 03:10
Re:A Hopeful Solution
Follow this steps:
mxcl said:
The following steps should fix it:
- Quit the client
- Click "Run..." in the start menu.
- Type %PROGRAMFILES%\Last.fm\Cleaner and press enter
- Change your password at the site
  
  ---------------
  
  Now you can restart the client and enter your new password.
  
  On Vista type that the command into the "Start Search" bar instead (the bottom bit of new vista start menu).
  
  Sorry about this, questions welcome below.
Now, the log in screen it won't let you log in. Just re-start the computer.

That's how it's worked for me. Good Luck.
[quote][b][user]DaSatsujin[/user][/b] said: Follow this steps: [quote][b][user]mxcl[/user][/b] said: The following steps should fix it: [*]Quit the client [*]Click "Run..." in the start menu. [*]Type %PROGRAMFILES%\Last.fm\Cleaner and press enter [*]Change your password at the site --------------- Now you can restart the client and enter your new password. On Vista type that the command into the "Start Search" bar instead (the bottom bit of new vista start menu). Sorry about this, questions welcome below.[/quote] Now, the log in screen it won't let you log in. Just re-start the computer. That's how it's worked for me. Good Luck.[/quote]

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- cavveman said...
- User
- 18 Nov 2007, 07:27
Works for me now, took some time. Probably the servers was down :/

oh, forgot I also uninstalled the plugin for winamp. Perhaps that had to speed up the process

[quote][b][user]cavveman[/user][/b] said: Works for me now, took some time. Probably the servers was down :/ oh, forgot I also uninstalled the plugin for winamp. Perhaps that had to speed up the process[/quote]

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- playforge said...
- Subscriber
- 22 Nov 2007, 09:30
Jonty said:
Thanks to prom we traced this down to the wrong password hash being sent from the client - please go to the options dialog in the client and RE-ENTER your username and password, then save.

Worked for me, thank you thank you thank you for bringing my music back after a listless week of last.fmless silence! :-{)}

[quote][b][user]playforge[/user][/b] said: [quote][b][user]Jonty[/user][/b] said: Thanks to [user]prom[/user] we traced this down to the wrong password hash being sent from the client - please go to the options dialog in the client and RE-ENTER your username and password, then save. [/quote] Worked for me, thank you thank you thank you for bringing my music back after a listless week of last.fmless silence! :-{)}[/quote]

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- on-and-on said...
- User
- 22 Nov 2007, 13:50
What if I'm trying to *install* last.fm but it can't connect to the server/find media players?

[quote][b][user]on-and-on[/user][/b] said: What if I'm trying to *install* last.fm but it can't connect to the server/find media players?[/quote]

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- abrassea said...
- User
- 24 Nov 2007, 05:55
yeah, it's been about two months since mine worked and still nobody has been able to figure out what's wrong, either through the help email or the forum.

[quote][b][user]abrassea[/user][/b] said: yeah, it's been about two months since mine worked and still nobody has been able to figure out what's wrong, either through the help email or the forum.[/quote]

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- MexicolaSoul said...
- User
- 6 Dec 2007, 21:01
OK, so I started having this problem 24 hours ago - right after I installed WinAmp for the 1st time. I'm wondering if that had anything to do with it?

Anyhow... I changed my password and PING - works again first time. Just as well because I was tearing my hair out! :-)

[quote][b][user]MexicolaSoul[/user][/b] said: OK, so I started having this problem 24 hours ago - right after I installed WinAmp for the 1st time. I'm wondering if that had anything to do with it? Anyhow... I changed my password and PING - works again first time. Just as well because I was tearing my hair out! :-)[/quote]

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- DrFry said...
- User
- 23 Dec 2007, 16:02
Re:A Hopeful Solution
mxcl a dit :
The following steps should fix it:
- Quit the client
- Click "Run..." in the start menu.
- Type %PROGRAMFILES%\Last.fm\Cleaner and press enter
- Change your password at the site
  
  ---------------
  
  Now you can restart the client and enter your new password.
  
  On Vista type that the command into the "Start Search" bar instead (the bottom bit of new vista start menu).
  
  Sorry about this, questions welcome below.
I'm on Vista, i've done these steps but every time i restart last.fm, i must enter my password again :(

Last.fm client cannot connect to my account and cannot check for update ("no server set to connect to")

In addition, when i'm not logged in in the last.fm client, i cannot access to last.fm website :-s Timeout error..

This problem happened on my 2 computers, it's very annoying :( Please help

Sorry for my bad english, i do my best :$
[quote][b][user]DrFry[/user][/b] said: [quote][b][user]mxcl[/user][/b] a dit : The following steps should fix it: [*]Quit the client [*]Click "Run..." in the start menu. [*]Type %PROGRAMFILES%\Last.fm\Cleaner and press enter [*]Change your password at the site --------------- Now you can restart the client and enter your new password. On Vista type that the command into the "Start Search" bar instead (the bottom bit of new vista start menu). Sorry about this, questions welcome below.[/quote] I'm on Vista, i've done these steps but every time i restart last.fm, i must enter my password again :( Last.fm client cannot connect to my account and cannot check for update ("no server set to connect to") In addition, when i'm not logged in in the last.fm client, i cannot access to last.fm website :-s Timeout error.. This problem happened on my 2 computers, it's very annoying :( Please help Sorry for my bad english, i do my best :$[/quote]

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- djtifaheart said...
- Subscriber
- 1 Jan 2008, 18:12
Re:A Hopeful Solution
mxcl said:
The following steps should fix it:
- Quit the client
- Click "Run..." in the start menu.
- Type %PROGRAMFILES%\Last.fm\Cleaner and press enter
- Change your password at the site
  
  ---------------
  
  Now you can restart the client and enter your new password.
  
  On Vista type that the command into the "Start Search" bar instead (the bottom bit of new vista start menu).
  
  Sorry about this, questions welcome below.
Yay, working again. *knocks on wood*

Anyway, if it's helpful:

I'm on Windows Vista.

I use winamp.

Thanks for this solution.
[quote][b][user]djtifaheart[/user][/b] said: [quote][b][user]mxcl[/user][/b] said: The following steps should fix it: [*]Quit the client [*]Click "Run..." in the start menu. [*]Type %PROGRAMFILES%\Last.fm\Cleaner and press enter [*]Change your password at the site --------------- Now you can restart the client and enter your new password. On Vista type that the command into the "Start Search" bar instead (the bottom bit of new vista start menu). Sorry about this, questions welcome below.[/quote] Yay, working again. *knocks on wood* Anyway, if it's helpful: I'm on Windows Vista. I use winamp. Thanks for this solution. [/quote]

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- marcos_zy said...
- Subscriber
- 5 Jan 2008, 13:51
It seems that all the procedures above are only valid when you are using the Last.fm client, and it is not my case. I have not used the last.fm client in the last 10 days.

The problem I have posted in this topic (which was closed), is occurring with me when I listen through Last.fm website.

Someone have some idea of how can I solve this, please?

Regards.

[quote][b][user]marcos_zy[/user][/b] said: It seems that all the procedures above are only valid when you are using the Last.fm client, and it is not my case. I have not used the last.fm client in the last 10 days. The problem I have posted [url=http://www.last.fm/forum/21713/_/365553]in this topic[/url] (which was closed), is occurring with me when I listen through Last.fm website. Someone have some idea of how can I solve this, please? Regards.[/quote]

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- marcos_zy said...
- Subscriber
- 8 Jan 2008, 22:02
Hello,

Could some moderator take a look in this thread please?

The above mentioned problem is occurring frequently, when I listen through Last.fm Website. Inumerous listened tracks are not being scrobbled.

Someone have some idea of what could be the cause of this? I have sent an e-mail to technical support, but nobody answers me. :(

Regards.

P.S.: I know that this is not the appropriate forum to this question, but as I have mentioned above, the thread I have opened at the same was closed without any response, and this thread was "suggested" me.

[quote][b][user]marcos_zy[/user][/b] said: Hello, Could some moderator take a look in this thread please? The above mentioned problem is occurring frequently, when I listen through Last.fm Website. Inumerous listened tracks are not being scrobbled. Someone have some idea of what could be the cause of this? I have sent an e-mail to technical support, but nobody answers me. :( Regards. P.S.: I know that this is not the appropriate forum to this question, but as I have mentioned above, the thread I have opened at the same was closed without any response, and this thread was "suggested" me.[/quote]

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- jasoncleere said...
- User
- 8 Jan 2008, 23:19
Sweet mines working now.

[quote][b][user]jasoncleere[/user][/b] said: Sweet mines working now.[/quote]

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- ommiK said...
- User
- 11 Mar 2008, 18:46
Noticed that my scrobbling also stuck to the cache and I got errors about servers being down. Re-entered the username and password in the options as mentioned in page 1 in this thread, and hey, it flushed the cache to last.fm.

[quote][b][user]ommiK[/user][/b] said: Noticed that my scrobbling also stuck to the cache and I got errors about servers being down. Re-entered the username and password in the options as mentioned in page 1 in this thread, and hey, it flushed the cache to last.fm.[/quote]

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- WesterMats said...
- User
- 2 Jun 2008, 22:28
The Solution Worked for Me.

Jonty said:
kperfetto said:
Jonty said:
Hello all,

Thanks to prom we traced this down to the wrong password hash being sent from the client - please go to the options dialog in the client and RE-ENTER your username and password, then save.

If that works, post here saying so.

Thanks,
--jonty

I tried that, and I can't connect.

Ok, next step (and the one that worked for prom), is to change your password on the site, AND in the client (to the same thing, obviously).

--jonty

I changed my password on the site, and then I uninstalled and reinstalled the "last" client. Everything works fine now, after previously not working for the two weeks since I installed Vista. Thanks, this was driving me crazy!

[quote][b][user]WesterMats[/user][/b] said: [quote][b][user]Jonty[/user][/b] said: [quote][b][user]kperfetto[/user][/b] said: [quote][b][user]Jonty[/user][/b] said: Hello all, Thanks to [user]prom[/user] we traced this down to the wrong password hash being sent from the client - please go to the options dialog in the client and RE-ENTER your username and password, then save. If that works, post here saying so. Thanks, --jonty[/quote] I tried that, and I can't connect.[/quote] Ok, next step (and the one that worked for prom), is to change your password on the site, AND in the client (to the same thing, obviously). --jonty[/quote] I changed my password on the site, and then I uninstalled and reinstalled the "last" client. Everything works fine now, after previously not working for the two weeks since I installed Vista. Thanks, this was driving me crazy![/quote]

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- chasecult99 said...
- User
- 3 Jun 2008, 03:05
I changed my password, uninstalled and reinstalled and the software won't let me log in, it says connection problem :(.

I am a kind of paranoid in reverse. I suspect people of plotting to make me happy. J.D. Salinger

[quote][b][user]chasecult99[/user][/b] said: I changed my password, uninstalled and reinstalled and the software won't let me log in, it says connection problem :(.[/quote]

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- thehatchet777 said...
- User
- 3 Jun 2008, 04:24
ok so for the first few days the scrobbling was fine but then all of a sudden it just stopped. Today I reinstalled the Last.Fm tool for transferring the music and it was fine this afternoon but now it is not showing up for any music i play, it is really frustrating, can anyone help me please?!

[quote][b][user]thehatchet777[/user][/b] said: ok so for the first few days the scrobbling was fine but then all of a sudden it just stopped. Today I reinstalled the Last.Fm tool for transferring the music and it was fine this afternoon but now it is not showing up for any music i play, it is really frustrating, can anyone help me please?![/quote]

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- chasecult99 said...
- User
- 3 Jun 2008, 04:39
I'm having problem with setup wizard, this is so frustrating. :(

I am a kind of paranoid in reverse. I suspect people of plotting to make me happy. J.D. Salinger

[quote][b][user]chasecult99[/user][/b] said: I'm having problem with setup wizard, this is so frustrating. :([/quote]

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- florencecraye said...
- User
- 4 Jun 2008, 20:20
thanks, jonty!

I was also having this problem for 3-4 days, but I re-entered my username and password in the client and now everything is good. It submitted all the cached one and seems to be scrobbling now.

Yay!

[quote][b][user]florencecraye[/user][/b] said: I was also having this problem for 3-4 days, but I re-entered my username and password in the client and now everything is good. It submitted all the cached one and seems to be scrobbling now. Yay![/quote]

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- reverse17 said...
- User
- 5 Jun 2008, 10:21
thanks

just rewriting the username/password worked out for me, thanks a lot...

[quote][b][user]reverse17[/user][/b] said: just rewriting the username/password worked out for me, thanks a lot...[/quote]

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- justanotherider said...
- Staff
- 5 Jun 2008, 13:36
chasecult99 ha detto:
I changed my password, uninstalled and reinstalled and the software won't let me log in, it says connection problem :(.
Have you done a clean uninstall as explained here? wich error are you getting? eventually you can try to shutdown any security software while reinstalling.

thehatchet777 ha detto:
Today I reinstalled the Last.Fm tool for transferring the music and it was fine this afternoon but now it is not showing up for any music i play, it is really frustrating, can anyone help me please?!
To find out the possible origin of any issue always go through the basic checkouts before reporting. So you can address more or less where the malfunctioning is.

"Una sera io, Slash e mia madre siamo usciti a ubriacarci insieme in un bar" - Dave Grohl

[quote][b][user]justanotherider[/user][/b] said: [quote][b][user]chasecult99[/user][/b] ha detto: I changed my password, uninstalled and reinstalled and the software won't let me log in, it says connection problem :(.[/quote] Have you done a clean uninstall as explained [url=http://www.last.fm/forum/34905/_/329179/_/5508340]here[/url]? wich error are you getting? eventually you can try to shutdown any security software while reinstalling. [quote][b][user]thehatchet777[/user][/b] ha detto: Today I reinstalled the Last.Fm tool for transferring the music and it was fine this afternoon but now it is not showing up for any music i play, it is really frustrating, can anyone help me please?![/quote] To find out the possible origin of any issue always go through the [url=http://www.last.fm/help/faq/?category=The+Last.fm+Software#453]basic checkouts[/url] before reporting. So you can address more or less where the malfunctioning is.[/quote]

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- chasecult99 said...
- User
- 5 Jun 2008, 22:34
justanotherider said:
chasecult99 ha detto:
I changed my password, uninstalled and reinstalled and the software won't let me log in, it says connection problem :(.
Have you done a clean uninstall as explained here? wich error are you getting? eventually you can try to shutdown any security software while reinstalling.

Yes, I did but it says Windows cannot find and I also shut down all my security software.

ETA:
I did the following, "C:\Program Files\Last.fm\Cleaner changed my password and I still have connection error.

I am a kind of paranoid in reverse. I suspect people of plotting to make me happy. J.D. Salinger

[quote][b][user]chasecult99[/user][/b] said: [quote][b][user]justanotherider[/user][/b] said: [quote][b][user]chasecult99[/user][/b] ha detto: I changed my password, uninstalled and reinstalled and the software won't let me log in, it says connection problem :(.[/quote] Have you done a clean uninstall as explained [url=http://www.last.fm/forum/34905/_/329179/_/5508340]here[/url]? wich error are you getting? eventually you can try to shutdown any security software while reinstalling. Yes, I did but it says Windows cannot find and I also shut down all my security software. ETA: I did the following, "C:\Program Files\Last.fm\Cleaner changed my password and I still have connection error.[/quote]

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- deidolon said...
- User
- 6 Jun 2008, 22:04
i feel repetitive, but i havent used last.fm in a while and am trying to get it going on a different computer. I have had to try to install the program close to 30 times fully get it to install because it randomly shuts down in the middle of the process (as short as it is). When i start it up, it claims that " Last.fm was unable to connect to the plugin for your media player. Details: Could not start listening of socket. socket error: 10022."
when i click out of this I am on the setup menu (meaning I havent even logged in yet. I click next and type in my username and new password (which i changed after reading all this stuff). When I do this, it takes about 2 minutes and then says "Couldn't connect to the internet to verify user details." and then asks for proxy details which shouldnt be relevant. I have made sure the firewall is letting it go through, and have restarted the computer. I had been using itunes, but have now just installed winamp too. Can i get any more suggestions? this is really frustrating.

[quote][b][user]deidolon[/user][/b] said: i feel repetitive, but i havent used last.fm in a while and am trying to get it going on a different computer. I have had to try to install the program close to 30 times fully get it to install because it randomly shuts down in the middle of the process (as short as it is). When i start it up, it claims that " Last.fm was unable to connect to the plugin for your media player. Details: Could not start listening of socket. socket error: 10022." when i click out of this I am on the setup menu (meaning I havent even logged in yet. I click next and type in my username and new password (which i changed after reading all this stuff). When I do this, it takes about 2 minutes and then says "Couldn't connect to the internet to verify user details." and then asks for proxy details which shouldnt be relevant. I have made sure the firewall is letting it go through, and have restarted the computer. I had been using itunes, but have now just installed winamp too. Can i get any more suggestions? this is really frustrating.[/quote]

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- popctrlx said...
- User
- 20 Jun 2008, 18:07
connection problem solution

I used to have that problem, "cannot connect to internet, you could be behind a proxy"

now I have the solution, it´s quite simple, no reinstallation needed,

for more details, email me: popctrlx@hotmail.com

[quote][b][user]popctrlx[/user][/b] said: I used to have that problem, "cannot connect to internet, you could be behind a proxy" now I have the solution, it´s quite simple, no reinstallation needed, for more details, email me: popctrlx@hotmail.com[/quote]

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- mxcl said...
- Staff
- 30 Jun 2008, 14:16
Could you describe what you did?

www.methylblue.com
How to mail us your client logs

[quote][b][user]mxcl[/user][/b] said: Could you describe what you did?[/quote]

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- RebelSh33pGoMo0 said...
- User
- 30 Jun 2008, 17:51
Helppppppppppp

I accidentally uninstalled lastfm a few months ago, and immediately afterwards I tried to re-install/re-download it. But I got this message,

"Connection Error

Couldn't connect to the internet to verify your user details.

If you use a proxy to connect to the internet, please click the button below to enter your proxy details.

Proxy Settings...

Ok Cancel"

I've tried very often since the other month, and I get the same message everytime.

I have no idea what to do, I've tried several things. I don't use a proxy. Someone may have installed a program onto the computer without letting me know that wouldn't let me reach the internet for that program.... Butttt, I dunno. Can anyone halp me? =[

Oh, and I use a Windows XP by the way.

[quote][b][user]RebelSh33pGoMo0[/user][/b] said: I accidentally uninstalled lastfm a few months ago, and immediately afterwards I tried to re-install/re-download it. But I got this message, "Connection Error Couldn't connect to the internet to verify your user details. If you use a proxy to connect to the internet, please click the button below to enter your proxy details. Proxy Settings... Ok Cancel" I've tried very often since the other month, and I get the same message everytime. I have no idea what to do, I've tried several things. I don't use a proxy. Someone may have installed a program onto the computer without letting me know that wouldn't let me reach the internet for that program.... Butttt, I dunno. Can anyone halp me? =[ Oh, and I use a Windows XP by the way.[/quote]
Edited by RebelSh33pGoMo0 on 30 Jun 2008, 17:59

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